Shipping & Delivery
Quiet, discreet delivery for private essentials, with clear guidance on shipping rates, delivery timing, tracking, customs, and packaging privacy.
At a glance
Shipping rates
| All orders | Free discreet shipping with no minimum order value. |
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| Duties and taxes | Included for every supported destination. |
Where we ship
SOMNA currently ships to the United States, Canada, the United Kingdom, Australia, and the following European destinations:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
| Postal-code availability | Some carrier exclusions apply. Checkout confirms whether your address is within our current delivery range. |
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| Areas not open yet | If delivery is not available for your postal code, please try another address. |
Service time
| Order processing | 1-3 business days. Public holidays, busy periods, or an order review may add a little extra time. |
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| Transit estimate | Most international orders arrive within 5-12 business days after dispatch. |
| Tracking update | We will email your tracking number after dispatch. Please allow 24-48 hours for the first carrier scan to appear. |
Customs, duties, and import taxes
SOMNA covers customs clearance, duties, import taxes, and carrier-listed remote-area surcharges for every supported destination. No additional import payment should be required upon delivery. If a carrier asks you to pay an import charge, please contact us at happy@somna.world before making payment.
Discreet packaging
Your parcel arrives in plain, unbranded outer packaging, with no sensitive product language on the outside. Privacy is part of the SOMNA experience, from checkout to delivery.
Need help with a destination or tracking question? Email happy@somna.world. We will reply with clarity and discretion.