Terms of Service

Clear, respectful terms for shopping with SOMNA, including adult-only use, orders, shipping limits, privacy, and service updates.

At a glance

Adult-onlySOMNA is designed for adults aged 18+ or the age of majority in their location.

Clear shoppingProduct, order, payment, and delivery details are shared so you can shop with confidence.

Respectful usePlease use the SOMNA website thoughtfully and within the service limits described here.

Adult-only use

SOMNA is an adult sensory lifestyle brand. By using this website or placing an order, you confirm that you are at least 18 years old, or the age of majority in your location if higher.

Use of our website

Please use SOMNA lawfully, respectfully, and only for personal shopping or permitted commercial purposes. Please do not misuse the website, interfere with its operation, attempt unauthorized access, or use our content in a way that harms the brand, our customers, or our services.

Product information

We aim to describe our products clearly, including materials, use context, care guidance, and sensory features. Product colors, textures, and packaging may vary slightly due to photography, screen settings, production updates, or limited-batch availability.

Orders and payment

Orders depend on product availability, payment completion, and delivery access. If we cannot complete an order because of a payment issue, suspected fraud, incorrect product information, shipping limitation, or another service concern, we may cancel or decline the order and contact you when appropriate.

Shipping limits

SOMNA welcomes customers from many regions, and checkout will confirm whether your address is within our delivery range. If your region is not available yet, we are sorry we cannot reach you right now. We are gradually opening more destinations as our logistics network grows.

Promotions, gift cards, and memberships

Gift cards, promotional codes, membership benefits, subscriptions, and campaign offers may have their own details, such as dates, regions, product availability, or other conditions shown at launch.

Returns and refunds

Returns, exchanges, refunds, and issue resolution follow our Returns & Refunds policy. Because SOMNA products are intimate personal-care items, hygiene and safety standards apply.