Contact information

Contact Information

For customer support, order questions, product guidance, shipping privacy inquiries, or policy-related requests, please contact Somna through our Contact page or by email.

Legal entity:
Somna Limited (松納有限公司)

Registered address:
Unit B53, 2/F, Kwai Shing Industrial Building Phase 1, 36-40 Tai Lin Pai Road, Kwai Chung, N.T., Hong Kong

Email:
happy@somna.world

Contact page:
https://somna.world/pages/contact

Response time:
We reply to all inquiries within 12 to 24 hours.

Support hours:
Monday to Sunday

North America:
9:00 PM - 12:00 PM EST / New York Time

Europe:
2:00 AM - 5:00 PM GMT / London Time

For faster support, please include your order number if your message is related to an existing order.