Terms of service

Terms of Service

Overview

This website is operated by Somna. Throughout the site, the terms "we", "us", and "our" refer to Somna.

By visiting our website, browsing our products, or purchasing from us, you agree to be bound by these Terms of Service.

Adult Eligibility

Somna offers adult sensory products, intimate wellness items, and lifestyle accessories intended only for consenting adults.

By using this website, you confirm that you are at least 18 years old or the legal age of majority in your country, state, or region.

If you are under the legal age, you must leave this website immediately and may not purchase from Somna.

Product Use

Somna products are intended strictly for safe, consensual, private, and personal adult use.

You agree to use all products responsibly, carefully, and in accordance with any product instructions, care guides, safety warnings, and common-sense precautions.

Somna is not responsible for injury, loss, or damage caused by misuse, reckless use, non-consensual activity, modification of products, failure to follow instructions, or use by minors.

Product Information

We make every effort to display product descriptions, images, colors, dimensions, materials, prices, and availability as accurately as possible.

However, slight variations may occur due to screen settings, photography, production batches, or material characteristics.

Orders and Payment

By placing an order, you agree that all information provided is accurate, complete, and current.

All payments are processed securely through Shopify Payments and supported third-party payment providers. We reserve the right to refuse, cancel, or review any order that appears fraudulent, unauthorized, or in violation of these Terms.

Shipping

All orders are prepared with discreet packaging. Estimated processing and shipping times are provided as guidance only and may vary due to courier delays, customs, holidays, severe weather, or other factors outside our control.

Returns and Refunds

Returns and refunds are governed by our Refund and Return Policy. Due to the intimate nature of our products, opened, handled, used, or unsealed items cannot be returned for hygiene and safety reasons.

Privacy

Your use of this website is also governed by our Privacy Policy. We handle customer data and shipping privacy with discretion.

Intellectual Property

All content on this website, including product names, product descriptions, brand language, logos, photography, graphics, and design elements, is the intellectual property of Somna or its content providers.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.

Prohibited Uses

You may not use this website or our products for unlawful, abusive, harmful, non-consensual, fraudulent, or exploitative purposes.

You may not attempt to interfere with the security, operation, or integrity of the website.

Limitation of Liability

To the fullest extent permitted by law, Somna is not liable for indirect, incidental, punitive, or consequential damages arising from your use of our website, products, or services.

Governing Law

These Terms of Service and any separate agreements under which we provide services shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.

Contact

Questions about these Terms of Service can be sent to:

happy@somna.world